Dear Patients, we have just heard that BT had to move our going live date for the new telephone system from Tuesday 13th October 2020 to Monday 19th October 2020.
This are very disappointing news and we are very sorry for the postponement which means that we all have to cope for one more week with the current telephone system which is clearly not coping with the demand. Unfortunately there is nothing we can do about it but we want to sincerely apologise for the delay.
The new going live date of our new telephone system is now Monday 19th October 2020.
Please only phone on that day if you have a medical condition/emergency which cannot wait until Tuesday 20th October 2020.
If you can, please communicate with us via our website or via eConsult.
Again, we sincerely apologise for the delay and thank you for your understanding and patience.