Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
- fill out a repeat prescriptions request form
- by calling 01594 562437, option 1 (Monday to Friday from 9am to 1pm)
Collecting your prescription
Please allow 3 working days for a prescription to be prepared. However, if you require your medication sooner than this please discuss with one of the dispensers.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Dispensary
We are exclusively dispensing from Yorkley Health Centre.
For patients that collect their medications from the practice
The dispensary is located at the side of the building close to the car park.
Repeat prescription requests can still be dropped into the red box which can be found inthe porch.
Please also continue to use your patient online access and/or the NHS App for your repeat prescriptions.
The dispensary at Yorkley Health Centre will be open from 9am to 6pm, from Monday to Friday.
The dispensing telephone line is open from 9am to 1pm, from Monday to Friday, 01594 562437, please choose option 1.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to consult with a pharmacist, a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. You will be called for a medication review in the month you were born.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.