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Retirement Message – Dr Michelle Hayes

Dear Patients of Yorkley and Bream,

It is with great sadness that I am announcing my retirement due to ill health reasons.

It has been an absolute privilege be your GP for the last 23 years, you have trusted and welcomed me and I have felt a part of this very special community, and enjoyed a rewarding and fulfilling career being part of your lives.

Obviously, I’d hoped to continue my career for many years to come but unfortunately my health will not permit this and I must now look after myself.

I will miss you all very much but am comforted that I leave behind a practice with wonderful colleagues who will continue to provide excellent care to you all, even with the challenges of the modern NHS, and I am very proud to have been part of this legacy.

With warmest regards,

Dr Michelle Hayes

GP Partner
Yorkley Health Centre

Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or SystmOnline to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • fill out a register for online services form and choose to access your full health record
  • upload or visit the surgery with photo ID so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to SystmOnline or the app for access

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.